Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data Collection Practices

We collect personal data such as contact information, usage data, and technical data for the purpose of providing and improving our services.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We may also collect data generated through user interactions, such as logs and analytics.

Data is obtained directly from users during registration or through their use of our services.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand how users interact with our site.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.
Privacy Office

Contact Information

Phone
+65 9420 0080
Address
508, Tampines Central 1, Singapore, SG
General Inquiries

Processing purpose

Purposes of Data Processing

These purposes include service delivery, customer support, and compliance with legal obligations.

Personal data is processed for specific purposes as outlined in this policy.

Third-party sharing

Data Sharing with Third Parties

These partners assist us in delivering our services and are obligated to protect personal data.

We may share data with trusted third-party service providers under strict confidentiality agreements.
User Rights

User Rights

These rights include access, rectification, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests regarding their personal data through the provided contact methods.

Requests to exercise rights will be addressed in accordance with legal requirements.
Data Retention

Data Retention Practices

Data is regularly reviewed and securely deleted when it is no longer needed.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for any updates.

We will notify users of significant changes to this policy through appropriate communication channels.